Privacy Policy

Last Updated: 20/06/2026

1. Introduction

Lystajob Ltd ("Lystajob", "we", "our", "us") is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, store, share and protect your personal information when you use the Lystajob website, mobile application and related services.

By using Lystajob, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Who We Are

Lystajob Ltd is the data controller responsible for your personal information.

Contact Details

Email: lystajob.customerqueries@gmail.com

Website: https://lystajob.com/landing-page

3. Information We Collect

We may collect the following information.

Personal Information

• Full name
• Email address
• Telephone number
• Profile photograph
• Business name
• Business description
• Business address (if provided)
• Service categories selected
• Account login details

Platform Activity

• Messages sent through the Platform
• Job postings
• Service requests
• Reviews and ratings
• Profile information
• Search activity

Technical Information

• IP address
• Device information
• Browser type
• Operating system
• App version
• Log files

Location Information

Where permission is granted, we may collect location information to assist users in finding nearby service providers.

Users may disable location services at any time through their device settings.

4. How We Use Your Information

We use personal information to:

• Create and manage user accounts
• Connect customers with providers
• Display provider profiles
• Facilitate communication between users
• Improve Platform functionality
• Respond to enquiries
• Prevent fraud and abuse
• Maintain Platform security
• Comply with legal obligations
• Process subscriptions and payments
• Send service-related notifications

We do not sell personal information to third parties.

5. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

• Contract – To provide Platform services requested by users.
• Legitimate Interests – To improve, secure and operate our Platform.
• Consent – Where users have provided specific consent.
• Legal Obligation – Where required by law or regulatory requirements.

6. Sharing Information

We may share information with:

Service Providers

• Hosting
• Cloud storage
• Analytics
• Payment processing
• Customer support
• Security monitoring

Legal Authorities

Where required by law, court order or regulatory obligation.

Business Transfers

In connection with a merger, acquisition or sale of company assets.

We do not sell user data to third parties.

7. User-to-User Information

The purpose of Lystajob is to connect customers and providers.

Information you choose to display on your profile may be visible to other users.

Customers and providers are responsible for information they voluntarily share with one another.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Enforce agreements

Inactive accounts may be deleted after a reasonable period.

Certain information may be retained where required by law.

9. Account Deletion

Users may request deletion of their account and personal information by contacting:

privacy@lystajob.co.uk

We will process valid requests within a reasonable timeframe unless retention is required by law.

10. Security

We take reasonable technical and organisational measures to protect personal information.

These measures may include:

• Encryption
• Secure servers
• Access controls
• Authentication procedures
• Monitoring systems

However, no online service can guarantee absolute security.

Users acknowledge that data transmission over the internet carries inherent risks.

11. Your GDPR Rights

Users located in the United Kingdom or European Economic Area may have the right to:

• Access personal information
• Correct inaccurate information
• Request deletion
• Restrict processing
• Object to processing
• Withdraw consent
• Data portability
• Lodge a complaint with the Information Commissioner's Office (ICO)

Requests should be sent to:

lystajob.customerqueries@gmail.com

12. Marketing Communications

Where permitted by law, we may send:

• Service updates
• Product announcements
• Promotional communications
• Platform news

Users may unsubscribe from marketing communications at any time.

Service-related notifications may still be sent where necessary.

13. Cookies and Tracking Technologies

Lystajob uses cookies and similar technologies.

Further details are contained within our Cookie Policy.

14. Children's Privacy

The Platform is intended for users aged 18 years and over.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child, we will take steps to remove it.

15. Third-Party Links

The Platform may contain links to third-party websites or services.

Lystajob is not responsible for the privacy practices of third parties.

Users should review third-party privacy policies separately.

16. International Data Transfers

Where information is transferred outside the United Kingdom, appropriate safeguards will be implemented to protect personal data in accordance with applicable data protection laws.

17. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on the Platform.

Continued use of the Platform constitutes acceptance of any updated Privacy Policy.

18. Contact Us

For privacy-related enquiries:

Email: lystajob.customerqueries@gmail.com

Website: https://lystajob.com/landing-page

If you remain dissatisfied, you may contact the Information Commissioner's Office (ICO).